Terms and Conditions
Warranty
Your quilt is guaranteed against defects in workmanship and materials for one year. In the event of such defects or if the shirts or quilt is damaged or lost, our sole liability will be, at our discretion, to repair the defect to the extent possible or to refund an amount corresponding to the damage, not to exceed the original price of the quilt.
Deposit
We charge a non-refundable $100 deposit per quilt when you order. The balance will be charged when your order is complete.
Coupons & Credit Policy
All coupons, credits, discounts, and offers are one per customer and may not be combined with each other.
Gift Certificates
- All orders using a gift certificate must be placed between January 1 and September 30.
- Gift Certificates do not expire or decrease in value.
Normal Delivery Deadlines (February - August)
- A Rush Fee is required anytime you would like us to guarantee delivery by a specific date.
- With a rush fee, your requested delivery date must be at least 14 days after receipt of your t-shirts for guaranteed delivery.
- Additional expedited shipping charges may be required for rush orders.
- Special rules apply to delivery during the Christmas Season (November 1 to January 10th) - see below.
2021 Christmas Season Deadlines (September - January)
*CHRISTMAS UPDATE 11/17/2021:*Due to the labor shortage and the importance of meeting our customer's expectations, any order placed from this day forward will be completed and shipped after January 1. Any order received in-house after November 18 will also be completed and shipped after January 1. If you have a current order that will not be completed by Christmas we are happy to provide a printed certificate to place under the tree. We apologize for any inconvenience and appreicate your understanding.
Along with many other businesses across the nation Campus Quilt is experiencing a shortage of employees which reduces our ability to approach this Christmas season like we have in past years. As a result, the Christmas Season information and time-line is subject to change at any time. We reserve the right at anytime to stop taking orders with a Christmas deadline to avoid not meeting customer expectations. Please help us by
- Placing your order early,
- Mailing your items as soon as possible,
- And only using UPS or FedEx for shipping to decrease the possibility of lost packages.
2021 Christmas Season Information
- If your t-shirts arrive in November and you do not mark a due date, they will be completed after Christmas.
- Normal delivery times and rush fee guarantees don't apply.
- Order must already be placed by November 14 and the items must be delivered to us by November 18, and the order form must have the December 25th delivery date requested on the order form.
- Standard Christmas delivery is guaranteed if we receive your t-shirts by November 18 and you mark a Christmas delivery on your order form.
- Standard Christmas delivery means delivery by December 24th. (We reserve the right to delivery on December 25th though it is unlikely.)
- Early Christmas delivery (December 23rd or earlier), you must add a rush fee. Delivery is not guaranteed though we will try. Additional air shipping charges may be required.
- If your t-shirts arrive in November and you do not mark a due date, they will be completed after Christmas.
- All guarantees subject to change if local or federal restrictions prevent us from working at the factory.
If your t-shirts arrive after November 18 and you select a rush fee on your order form, we will do our best to finish your quilt by Christmas. Delivery is not guaranteed and additional air shipping charges may be required.
Our Delivery Guarantee
- If we fail to delivery your quilt by our guaranteed delivery date as specified above, we will credit you 15% of the purchase price, not to exceed $50, as compensation for late delivery.
- Delivery guarantee requires that you indicated your delivery date, and, if required, selected a rush on your order form. Phone or email changes to the form are attempted but not guaranteed.
By placing an order on the phone or this website or shipping your shirts, you are accepting these terms and conditions.